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31Mar 25
Federal Court of Justice provides legal certainty: Collection costs are compensable damage caused by default
On February 19, 2025, the Federal Court of Justice (BGH) in Karlsruhe put an end to a legal uncertainty with a ruling that is welcome in its clarity: The court ruled that debt collection costs can be claimed as recoverable default ...
24Feb 25
The new world of receivables management – forecasts, processes and perspectives
In times of multiple crises and economic uncertainty, companies are faced with increasing payment defaults. At the same time, consumers are having to shoulder an ever-increasing cost of living. In the first part of this article series, we looked ...
03Feb 25
EU AI Act meets GenAI bots: what the financial sector needs to consider now
On May 21, 2024, the EU member states adopted the EU AI Act - the world's first comprehensive regulation laying down rules for the use of artificial intelligence. The legal framework is intended to provide security for consumers and companies in Europe ...
13Jan 25
Animal welfare activists from the region thank atriga for donation as a Christmas present
There was great joy when the atriga management once again presented donation cheques to two committed animal welfare associations from the region at Christmas 2024. The recipients were Tierherberge Egelsbach and the Wildtierhilfe Schäfer ...
26Nov 24
Career change with backing: Tatjana Bruch-Zununi makes a fresh start at atriga
“It's just great that atriga has enabled me to develop within the company in this way!” This is how Tatjana Bruch-Zununi sums up an event that has not only had a lasting impact on her professional life in recent months. There is an exciting story behind it that illustrates why ...
21Oct 24
A close look at insurance – How well do they support customers in difficult times? (2/2)
According to the forsa survey, inflation and rising prices are currently the biggest concerns for consumers. Against this backdrop, the insurance industry should also think about how it deals with the concerns and potential financial problems of its ...
07Oct 24
A close look at insurance – How well do they support customers in difficult times? (1/2)
A representative forsa survey commissioned by the vzbv (Federation of German Consumer Organisations) clearly shows that almost half of consumers (48%) are worried about the year 2024. In view of high food prices and expensive energy, the view of the future is not very ...
02Sep 24
The new world of receivables management – forecasts, processes and perspectives
In a time of multiple crises, increasing economic uncertainty and the rising cost of living, consumers and companies are facing completely new challenges. The latest analyses by the leading German credit agencies paint a clear picture: the financial situation of ...
19Aug 24
Michael A. Renz is new Director Key Account Management at receivables management pioneer atriga
There are only a few personalities who have more than 30 years of experience in receivables management and debt collection and have provided intensive support to almost all sectors. Michael A. Renz is one of them: In his previous positions, Renz co-developed the ...
29Jul 24
atriga project manager Pia Merbach: World-class IT development and more
Pia Merbach, who was born in Büdigen, Hesse, has only been working as a project manager at atriga for just over a year, but has already supported a number of important IT projects in the atriga Lab, the company's own IT development department, and launched new ones. Her current ...
01Jul 24
From the Netherlands to the USA: atrigans’ favourite holiday destinations
Anticipation is certainly the greatest joy. Especially when the long-awaited summer holiday is within reach. Close your eyes for a moment, block out the dreary rainy weather - and you can feel the sun, sand and sea. Or enjoy a cool glass of wine on a cosy, warm summer evening. Where are ...
10Jun 24
How change succeeds: Technological innovation and digitalisation in insurers’ collections and disbursements (2/2)
There is great potential in customer communication relating to payment transactions in particular, which insurers can realise with the right strategic approach and technological innovation.
In the second part of this specialist article, you can read about ...
04Jun 24
How change succeeds: Technological innovation and digitalization in the collection and disbursement of insurers (1/2)
The insurance industry in Germany is facing the mammoth task of digitalisation in order to make its business model fit for the future. Pressure is increasing from consumers, who have come to know and appreciate an ...
14May 24
Cover for your faithful friend and companion: Payment processes and customer communication with AGILA pet insurance
For almost 30 years, the multi-award-winning AGILA pet insurance company has been insuring dogs and cats against high vet bills and liability claims and currently has almost 500,000 existing customers. The direct ...
22Apr 24
Langen Mayor Werner finds out about modern forms of labour from receivables manager atriga
In mid-February, the Mayor of Langen, Prof Dr Jan Werner, visited the receivables manager atriga to personally congratulate the trainees and the entire team on their impressive achievements. The company was recently awarded the "TOP training company" label by ...
23Feb 24
Satisfied employees are convincing: kununu honours atriga with the TOP Company Award 2024
This year too, atriga can be proud of another exceptional award: The pioneer in customer-friendly and digital claims management recently received the kununu TOP Company Award 2024. This puts atriga in the top five ...