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28Aug 23
atriga PartnerTalk with Oliver Arndt from Bridgetec: “Paper remains relevant”
Oliver Arndt is sales manager and procurist at Bridgetec in Osnabrück. The passionate hiker has already been on the Way of St. James, but he also likes motor sports and regularly chases his kart around an outdoor track. The company's website welcomes visitors ...
31Jul 23
With heart and mind: Jasmin Demelt – An empathetic voice in the atriga Contact Centre
The first thing the caller notices is the voice: clear, calm, but above all extremely likeable. And this despite the fact that the occasion for the conversation is not exactly pleasant in most cases. Jasmin Demelt works in the ...
18Jul 23
20 years atriga: Achieving more together
Let's face it: most anniversary announcements are boring. They take a detailed, often tedious look at the company's his-tory - and then it's back to business as usual. Here, too, it could be written how atriga, as a pioneer in customer-friendly and digital demand management, leads corporations and ...
12Jun 23
atriga EVU expert Michael Fait at E-world 2023: Customer centricity through digitalisation
At the end of May, international decision-makers met at E-world energy & water, the leading trade fair and meeting place for the European energy industry. The most sought-after contact person in Essen was atriga ...
02May 23
Tokenisation of assets: A conversation with Prof. Dr Hans-Gert Penzel about the future of property (2/2)
According to Prof. Dr. Hans-Gert Penzel, recognized financial expert, member of the atriga Advisory Board and former Director General and CIO of the European Central Bank, tokens are already a natural part of the ...
24Apr 23
Tokenisation of assets: A conversation with Prof. Dr Hans-Gert Penzel about the future of property (1/2)
Prof. Dr. Hans-Gert Penzel, member of the atriga advisory board, teaches and researches at the University of Regensburg. The recognised financial expert was, among other things, Director General and CIO of the ...
07Feb 23
IT specialist Khaled Altellawi made the most of his opportunity
Young Khaled could not have imagined this even in his wild-est dreams when he fled Syria in 2014 to escape bombs and destruction: Today, eight years later, he is strengthening IT development at atriga as an IT specialist. One of the stories whose drama only really...
09Jan 23
atriga continues to support animal welfare organisations in 2022
Last year, atriga once more donated to the animal shelter Egelsbach and the association Wildtierhilfe Schäfer, based in Offenbach am Main. These christmas gifts are intended to ensure the existence of two regional organisations, which are ...
29Nov 22
Focus Business awards: atriga TOP EMPLOYER MEDIUM-SIZED for the third time in a row
All good things come in threes, as the saying goes. If you score three goals in a football match, you can be happy about a rare hat-trick. And anyone who is awarded the 'TOP EMPLOYER MEDIUM-SIZED' seal by ...
07Nov 22
atriga energy supply company expert Michael Fait: About the communicating with customers in crisis situations
Gas levy, energy price cap, electricity price brake, relief packages: Hardly a day goes by without new terms, plans and demands from politics, business and society appearing in the headlines. The Fachtagung ...
31Oct 22
Achieve more sales in e-commerce with artificial intelligence: An expert discussion with axytos CRO Matthias Schubert [guest contribution]
The use of artificial intelligence is also indispensable in retail and financial services: The application scenarios range from interaction with buyers to automation of ...
04Jul 22
Data protection and IT security have at atriga highest priority
The advancing digitisation of operational processes enables companies to offer their customers fast, cost-effective and convenient services. At the same time, however, this also increases the risks of fraud and data misuse. The German security authorities regularly ...
27Jun 22
atriga personalities: Bernd Riedel appreciates the human component
Bernd Riedel (48) is a computer scientist through and through: Even at the vocational high school, computer science was his performance subject in high school before he completed his training as a specialist consultant for software technologies at ...
16May 22
atriga FutureTalk Insurance Industry (2/2)
The fact is that at the end of a customer journey, consumers with impaired insurance contracts still quickly land on the siding. Strategic customer recovery measures are obviously still not a top topic for many insurers despite the immense sales potential. We talked to proven industry experts about this topic and ...
09May 22
atriga FutureTalk Insurance Industry (1/2)
How do insurers deal with their defaulting customers and their payment-disrupted contracts? Is there a strategic approach to customer retention, or are these customers lost in the long term? Is it communicated with this customer group at all and if so, how exactly? The fact is that at the end of a customer ...
22Apr 22
atriga allows recovery of Insurance customers in the dunning process
Acquiring new customers is an expensive matter for the insurance industry, because here, too, the old sales wisdom applies: new customers cost, existing customers bring money. This makes it all the more astonishing that at the end of a customer journey, consumers with impaired ...
