Complete digitalization of all processes is the key to maximum efficiency. At the same time, it opens up undreamed-of possibilities for a highly personalized and customer-oriented process flow.
In addition to the use of all available digital communication channels (e-mail, SMS, messenger, online information and payment portal, etc.), analog communication channels (letter, postcard, fax, etc.) are also integrated into the TOTAL DIGITAL strategy through additional digital elements.
The prognostic process control is score-based, time-optimized, behavior-, asset-, debtor type- and process-specific.
Moreover, atriga enables systemically controlled communication with the defaulting customer at individual case level with the help of the unique Customer Communication Journey developed by atriga. This avoids the well-known mistakes of systems that are controlled solely by prognosis.
Get to know TOTAL DIGITAL and use the innovative lead to your advantage.