Meine Karriere

Employee Customer Care (m/f/d)

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Job offer

Full time

Behind every great solution is a great team.
Make us even better!

We are atriga – and we are pioneers when it comes to customer-friendly and digital solutions for receivables management B2B/B2C! Because in our IT research and development department, innovative applications and systems are created that lead corporations and companies of all sizes and industries ‘TOTALLY DIGITAL’ into the 21st century.

Our practice- and solution-orientated Employee Customer Care work on this every day – competent, committed and above all: gladly. Why? Because we capitalise employee orientation: There is no unnecessary, destructive pressure to perform – rather, we know that groundbreaking results are only possible if there are clear goals. Including a lot of freedom so that our teams can fully focus on implementation. Experience it for yourself and discover your future with us
Employee Customer Care (m/f/d)

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Your tasks

Whether it’s onboarding new customers or being the first point of contact for customer questions: as a Employee Customer Care, you are the central specialist contact for atriga customers and always have the right solution for their challenges relating to the use of innovative atriga services.

You are the central professional contact and partner for atriga customers (no call centre, no sales) and take care of their concerns.
You fulfil specific customer needs together with your colleagues and coordinate the procedure in the interest of the customer.
You support our powerful sales team
As a team player, you like to share your experience and in turn benefit from the experience of colleagues from all departments
You look forward to the fact that no day is like the other thanks to a wide variety of tasks and that you will continuously increase your expertise through the constant further development of atriga’s innovative solutions and sustainable further training

Your know-how

Completed commercial/technical vocational training or comparable qualification with corresponding practical knowledge in the customer care environment
Career changers with a strong service orientation are also very welcome
High affinity for online media and new digital solutions as well as strong communication skills with high social competence
Very good written and spoken German, additional foreign language an advantage (but not a requirement)
MS Office and general IT skills

Your plus at atriga

A job that you can do full-time, but also part-time if you wish
A top working atmosphere in which mutual support is capitalised; with plenty of space for creative ideas and your own decisions
Attractive remuneration package plus professional, technological and personal development and career opportunities
Flexible working hours, 30 days’ vacation and home office (in consultation)
Free drinks (coffee, water, juice), job bike and subsidy for the fitness centre, as well as employee discounts at various companies, dog-friendly office