{"id":21203,"date":"2024-11-26T10:28:24","date_gmt":"2024-11-26T09:28:24","guid":{"rendered":"https:\/\/www.atriga.com\/?p=21203"},"modified":"2024-11-26T10:29:29","modified_gmt":"2024-11-26T09:29:29","slug":"career-change-with-backing-tatjana-bruch-zununi-makes-a-fresh-start-at-atriga","status":"publish","type":"post","link":"https:\/\/www.atriga.com\/en\/company\/atriga-up-to-date\/news\/career-change-with-backing-tatjana-bruch-zununi-makes-a-fresh-start-at-atriga\/","title":{"rendered":"Career change with backing: Tatjana Bruch-Zununi makes a fresh start at atriga"},"content":{"rendered":"
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Career change with backing:
\nTatjana Bruch-Zununi makes a fresh start at atriga<\/span><\/h1>[vc_empty_space][vc_column_text css=””]\u201cIt’s just great that atriga has enabled me to develop within the company in this way!\u201d This is how Tatjana Bruch-Zununi sums up an event that has not only had a lasting impact on her professional life in recent months. <\/strong><\/p>\n

There is an exciting story behind it that illustrates why the medium-sized company atriga has been recognized as a top employer four times in a row: The innovator in customer-friendly and digital receivables management offers its employees not only numerous benefits in the atriga TEAM program, but also an exceptionally good working atmosphere<\/strong>.<\/strong>
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From asset management to receivables management<\/h4>\n

But back to Tatjana Bruch-Zununi: after training as a bank clerk in Frankfurt, she worked for a Swiss bank, among others. After moving back to her old home in Langen, Tatjana looked around for a new field of work. She came across an advertisement in the Stadtpost newspaper in which atriga was looking for employees for the Contact Center. \u201cI was impressed by the great team at the company during a taster day,\u201d recalls Tatjana, \u201dit was all very new and exciting for me. At the bank, it was all about fixed assets and tax savings. But now it was my job to deal with people on the phone who were behind with their payments.\u201d Tatjana continues: \u201cIt’s certainly a completely different field, but from my first day at work, April 1, 2017, I felt very comfortable at atriga. There was the great team on the one hand and the varied tasks on the other. Of course, the focus was on phone calls with debtors. It was important to always keep a cool head, argue objectively and at the same time respond to the other party with tact and patience.\u201d[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_empty_space][vc_column_text css=””]\n

Illness was a major setback<\/h4>\n

Then came the decisive point in her professional life: An illness forced her to give up the work she loved so much in the contact centre. Tatjana remembers it clearly: \u201cIt was great that atriga gave me the opportunity to change jobs within the company, especially in this difficult situation.\u201d At home, she thought: \u201cWhat can I do to ensure that I am optimally prepared for the desired change from working on the phone to written processing?\u201d She found exactly the right answer – and signed up for a distance learning programme in receivables management at the SGD institute in Darmstadt.[\/vc_column_text][vc_empty_space][vc_empty_space][vc_single_image image=”21196″ css=””][vc_empty_space height=”24px”][vc_column_text css=””]When presenting her with a small gift, atriga Managing Director Oliver Burgis (right) emphasised: \u201cTatjana Bruch-Zununi is an inspiration to us all and a true role model of willpower and commitment.\u201d Carsten Kohl (left), in-house lawyer and Assistant Head of Legal Services & Debt Collection, added: \u201cWe are very happy to have her on the team!\u201c
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Full support from the management<\/h4>\n

It is unusual, but typical of atriga: The managers also supported Tatjana Bruch-Zununi to the best of their ability during her distance learning programme. \u201cI was able to turn to them at any time with subject-specific questions. The management was always at my side and had my back. Also and especially with the sentence: Take your time and get really healthy again first!\u201d<\/p>\n

Over the following months, the distance learning programme provided Tatjana with valuable knowledge about insolvency proceedings, foreclosures and enforceable judgements. She also expanded her specialist knowledge of the commercial dunning process, the course of proceedings, legal forms and liability issues. Step by step and at the exact pace that her illness allowed, she came closer and closer to her goal: graduating as a \u201cCertified Specialist in Receivables Management (SGD)\u201d. How does she rate this successful training programme? Tatjana emphasises: \u201cIt not only helped me professionally, but also showed me personally what I can achieve.\u201d<\/p>\n

Her return to work was planned for the day after atriga’s 20th anniversary celebrations last year. She had hesitated at first, but then accepted the invitation. This decision proved to be absolutely right: \u201cI was warmly welcomed back into the atriga family!\u201d[\/vc_column_text][vc_empty_space][vc_column_text css=””]\n

Back on the job<\/h4>\n

How could it be otherwise? Tatjana’s start as a part-time colleague in written case processing was more than just smooth: \u201cRight from the start, I felt completely at ease here too, looking after my own client without any time pressure or problematic phone calls.\u201d Her main tasks include the systematic and structured processing of enquiries, for example from debtors, lawyers or clients. Tatjana adds: \u201cParticularly important aspects here are accuracy, adherence to deadlines and traceability of the processing procedure. Not forgetting a clear and comprehensible formulation of the relevant facts.\u201d For Tatjana, it goes without saying that she doesn’t look at her watch at work when an important matter needs to be dealt with.[\/vc_column_text][vc_empty_space][vc_column_text css=””]\n

atriga: A good working atmosphere promotes success<\/h4>\n

This unusual story shows how atriga supports and promotes the professional success and personal satisfaction of its employees. Managing Director Christoph Ruoff emphasises: \u201cFor many years, our aim has been to work with our employees to create and maintain a working atmosphere in which work is fun. This logically ensures that our competent and committed teams can concentrate fully on successfully supporting our clients’ customers who are in arrears with their payments in order to resolve payment problems.\u201d[\/vc_column_text][vc_empty_space][vc_empty_space][vc_row_inner][vc_column_inner][vc_raw_html css=””]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[\/vc_raw_html][\/vc_column_inner][\/vc_row_inner][\/vc_column][vc_column width=”1\/3″ el_class=”testimonial-pic”][vc_row_inner][vc_column_inner][vc_raw_html]JTNDYSUyMGhyZWYlM0QlMjIlMjMlMjIlM0U=[\/vc_raw_html]

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\u201eInnovations optimize your receivables management. Subscribe to the atriga newsletter and be the first to know!\u201c<\/p>\n<\/div><\/div>

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\"Lasse<\/div>
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Lasse K\u00fchl<\/div>\n\n
\n\n\t\n\t\tHead of Customer Care\n\t\n<\/div><\/div><\/div><\/div><\/div><\/div>[vc_raw_html]JTNDJTJGYSUzRQ==[\/vc_raw_html][\/vc_column_inner][\/vc_row_inner]