{"id":10138,"date":"2020-09-08T14:00:25","date_gmt":"2020-09-08T12:00:25","guid":{"rendered":"https:\/\/www.atriga.com\/?p=10138"},"modified":"2022-10-31T17:09:55","modified_gmt":"2022-10-31T16:09:55","slug":"how-is-retail-dealing-with-the-current-situation","status":"publish","type":"post","link":"https:\/\/www.atriga.com\/en\/company\/atriga-up-to-date\/news\/how-is-retail-dealing-with-the-current-situation\/","title":{"rendered":"Corona study &#8211; How is retail dealing with the current situation?"},"content":{"rendered":"<div class=\"wpb-content-wrapper\" id=\"wpb-content-root\">[vc_row full_width=&#8221;stretch_row&#8221; remove_bottom_col_margin=&#8221;true&#8221; bg_type=&#8221;bg_color&#8221; bg_color_value=&#8221;#e9eef4&#8243; el_class=&#8221;header-pic&#8221;][vc_column css=&#8221;.vc_custom_1573046173484{background-image: url(\/wp-content\/uploads\/2019\/09\/header-grafik-atriga-news.jpg?id=6602) !important;background-position: 0 0 !important;background-repeat: no-repeat !important;}&#8221; min_height=&#8221;200px&#8221;]<span class=\"vcex-heading vcex-heading-plain vcex-module wpex-heading wpex-text-2xl page-h1 h1\"><span class=\"vcex-heading-inner wpex-inline-block\">atriga News<\/span><\/span>[\/vc_column][\/vc_row][vc_row remove_bottom_col_margin=&#8221;true&#8221;][vc_column width=&#8221;2\/3&#8243; css=&#8221;.vc_custom_1566994559772{background-position: 0 0 !important;background-repeat: no-repeat !important;}&#8221;][vc_row_inner][vc_column_inner]<h1 class=\"vcex-heading vcex-heading-plain vcex-module wpex-heading wpex-text-2xl h2\"><span class=\"vcex-heading-inner wpex-inline-block\">Corona study - How is retail dealing with the current situation?<\/span><\/h1>[vc_empty_space][vc_column_text]<strong>The topic COVID-19 continuous to dominate the media for months.\u00a0 A large part of the retailers suffers enormously from the crisis. The Digital Commerce Research Network (DCRN), of which atriga is a founding member, has supported the institute ibi research at the University of Regensburg in quantifying these developments more precisely and has surveyed retailers. <\/strong><\/p>\n<p>&nbsp;<\/p>\n<p>To analyze e-commerce and its current challenges in more detail, ibi research conducted a quick survey among retailers and published the results. For this short study, ibi research was supported by the DCRN network, atriga, Concardis, eCube, SHI, Worldline\/SIX Payments, D&amp;G Software and CONCREDOS. The study focused on the status quo of the current corona situation, the main problems and effects of the protection and hygiene measures implemented in the course of the pandemic, as well as assessments of future development trends.<\/p>\n<p>For months the topic COVID-19 has dominated the media. A large number of retailers are suffering enormously from the crisis in their business, as protective measures, hygiene regulations, curfews and other measures to control the spread of the virus have made shopping in stores and supermarkets difficult or even impossible. As a result, the majority of consumers have had to adjust or limit their purchasing behavior. As a result, many customers have made their purchases online. 60 percent of the interviewed retailers already had an online sales channel before the Corona crisis and were therefore able to sell their goods despite restrictions or store closings.<\/p>\n<p>However, 40 percent of the retailers did not have this option for sales over the internet because they were previously set up purely as stationary units. Half of the retailers, without previous online sales, are now planning to start selling online. 28 percent are planning to do so shortly and 22 percent of those surveyed state that it will take some time to get started.<\/p>\n<p>In total, 97 percent of the retailers indicated a variety of consequences: More than two-thirds had to temporarily close their stores, almost half had to announce short-time work and 45 percent recorded fewer orders and sales.<\/p>\n<p>86 percent of the retailers surveyed agree with the statement that the Corona crisis will change customers&#8217; shopping behavior in the long term. Customers who are only now increasingly shopping online will become accustomed to it and will continue to shop online more frequently in the future.<\/p>\n<p>&nbsp;<\/p>\n<h4>About the Digital Commerce Research Network (DCRN)<\/h4>\n<p>The Digital Commerce Research Network (DCRN) pursues the goal of bringing together retailers, manufacturers and service providers from the retail environment, working together with science and research to develop solutions around the opportunities and risks of digital transformation in retail, evaluating new technologies and developments and thus providing all players in the retail industry with a sound basis for decision-making. The partners of the DCRN include atriga, Concardis, CONREDOS, D&amp;G-Software, eCube, SHI and SIX Payment Services.[\/vc_column_text][vc_empty_space][\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner]<div class=\"vcex-list_item vcex-module wpex-m-0 wpex-max-w-100 wpex-mb-5\"><a href=\"https:\/\/ibi.de\/veroeffentlichungen\/Corona-Kurzstudie\" class=\"vcex-list-item-link wpex-no-underline\"><div class=\"vcex-list-item-inner wpex-inline-flex wpex-flex-no-wrap\"><div class=\"vcex-list-item-icon wpex-mr-10\"><div class=\"vcex-list-item-icon-inner vcex-icon-wrap wpex-inline-flex wpex-justify-center wpex-items-center wpex-leading-none wpex-child-inherit-color\"><span class=\"wpex-icon--w wpex-icon\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 512 512\"><path d=\"M352 0c-12.9 0-24.6 7.8-29.6 19.8s-2.2 25.7 6.9 34.9L370.7 96 201.4 265.4c-12.5 12.5-12.5 32.8 0 45.3s32.8 12.5 45.3 0L416 141.3l41.4 41.4c9.2 9.2 22.9 11.9 34.9 6.9s19.8-16.6 19.8-29.6V32c0-17.7-14.3-32-32-32H352zM80 32C35.8 32 0 67.8 0 112V432c0 44.2 35.8 80 80 80H400c44.2 0 80-35.8 80-80V320c0-17.7-14.3-32-32-32s-32 14.3-32 32V432c0 8.8-7.2 16-16 16H80c-8.8 0-16-7.2-16-16V112c0-8.8 7.2-16 16-16H192c17.7 0 32-14.3 32-32s-14.3-32-32-32H80z\"\/><\/svg><\/span><\/div><\/div><div class=\"vcex-list-item-text vcex-content wpex-flex-grow\">To the study [in german]<\/div><\/div><\/a><\/div>[vc_raw_html]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[\/vc_raw_html][\/vc_column_inner][\/vc_row_inner][\/vc_column][vc_column width=&#8221;1\/3&#8243; el_class=&#8221;testimonial-pic&#8221;][vc_row_inner][vc_column_inner][vc_raw_html]JTNDYSUyMGhyZWYlM0QlMjIlMjMlMjIlM0U=[\/vc_raw_html]<div class=\"vcex-module vcex-testimonials-grid-wrap wpex-clr\" id=\"testimonial-link\"><div class=\"wpex-row vcex-testimonials-grid wpex-clr\"><div class=\"testimonial-entry vcex-grid-item span_1_of_1 col-1 col entry post-9745 type-testimonials has-media cat-867 cat-868\"><div class=\"testimonial-entry-content wpex-relative wpex-boxed wpex-border-0 wpex-clr\"\"><span class=\"testimonial-caret wpex-absolute wpex-block wpex-w-0 wpex-h-0\"><\/span><div class=\"testimonial-entry-details testimonial-entry-text wpex-text-pretty wpex-last-mb-0 wpex-clr\"><p>\u201eInnovations optimize your receivables management. Subscribe to the atriga newsletter and be the first to know!\u201c<\/p>\n<\/div><\/div><div class=\"testimonial-entry-bottom wpex-flex wpex-flex-wrap wpex-mt-20\">\n<div class=\"testimonial-entry-thumb custom-dims wpex-flex-shrink-0 wpex-mr-20\"><img width=\"200\" height=\"200\" src=\"https:\/\/www.atriga.com\/wp-content\/uploads\/2019\/09\/lasse-kuehl.png\" class=\"testimonials-entry-img wpex-align-middle wpex-rounded-full wpex-border wpex-p-2 wpex-border-solid wpex-border-main\" alt=\"Lasse K\u00fchl\" loading=\"lazy\" decoding=\"async\" srcset=\"https:\/\/www.atriga.com\/wp-content\/uploads\/2019\/09\/lasse-kuehl.png 200w, https:\/\/www.atriga.com\/wp-content\/uploads\/2019\/09\/lasse-kuehl-150x150.png 150w, https:\/\/www.atriga.com\/wp-content\/uploads\/2019\/09\/lasse-kuehl-100x100.png 100w, https:\/\/www.atriga.com\/wp-content\/uploads\/2019\/09\/lasse-kuehl-45x45.png 45w\" sizes=\"auto, (max-width: 200px) 100vw, 200px\" \/><\/div><div class=\"testimonial-entry-meta wpex-flex-grow\">\n<div class=\"testimonial-entry-author entry-title\">Lasse K\u00fchl<\/div>\n\n<div class=\"testimonial-entry-company wpex-text-3\">\n\n\t\n\t\tHead of Customer Care\n\t\n<\/div><\/div><\/div><\/div><\/div><\/div>[vc_raw_html]JTNDJTJGYSUzRQ==[\/vc_raw_html][\/vc_column_inner][\/vc_row_inner]<div class=\"templatera_shortcode\"><style type=\"text\/css\" data-type=\"vc_shortcodes-custom-css\">.vc_custom_1661784954509{padding-top: 0px !important;padding-bottom: 0px !important;}<\/style><div class=\"vc_row wpb_row vc_row-fluid vc_custom_1661784954509 wpex-relative\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_raw_code wpb_raw_html wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<a class=\"vcex-button theme-button text-center inline fancybox-inline animate-on-hover wpex-lightbox\" title=\"Contact to the editorial office\" href=\"#atriga-news\"><span class=\"theme-button-inner\">Contact to the editorial office<\/span><\/a>\n\n<div style=\"display:none\" class=\"fancybox-hidden\"><div id=\"atriga-news\" class=\"hentry\" style=\"width:520px;max-width:100%;\">\n<span class=\"h2\">Your message to the atriga editorial office<\/span>\n<noscript class=\"ninja-forms-noscript-message\">\n\tNotice: JavaScript is required for this content.<\/noscript>\n<div id=\"nf-form-4-cont\" class=\"nf-form-cont\" aria-live=\"polite\" aria-labelledby=\"nf-form-title-4\" aria-describedby=\"nf-form-errors-4\" role=\"form\">\n\n    <div class=\"nf-loading-spinner\"><\/div>\n\n<\/div>\n        <!-- That data is being printed as a workaround to page builders reordering the order of the scripts loaded-->\n        <script>var formDisplay=1;var nfForms=nfForms||[];var form=[];form.id='4';form.settings={\"ninjaForms\":\"Ninja Forms\",\"changeEmailErrorMsg\":\"Please enter a valid email address!\",\"changeDateErrorMsg\":\"Please enter a valid date!\",\"confirmFieldErrorMsg\":\"These fields must match!\",\"fieldNumberNumMinError\":\"Number Min Error\",\"fieldNumberNumMaxError\":\"Number Max Error\",\"fieldNumberIncrementBy\":\"Please increment by \",\"fieldTextareaRTEInsertLink\":\"Insert Link\",\"fieldTextareaRTEInsertMedia\":\"Insert Media\",\"fieldTextareaRTESelectAFile\":\"Select a file\",\"tableInsertRowAbove\":\"Insert Row Above\",\"tableInsertRowBelow\":\"Insert Row Below\",\"tableInsertColumnLeft\":\"Insert Column Left\",\"tableInsertColumnRight\":\"Insert Column Right\",\"tableDeleteRow\":\"Delete Row\",\"tableDeleteColumn\":\"Delete Column\",\"tableDeleteTable\":\"Delete Table\",\"tableLegacyNotice\":\"This content has tables in the old editor format. 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class=\\\"nf-add-new\\\">Hinzuf\\u00fcgen<\\\/a> <a href=\\\"#\\\" class=\\\"extra nf-open-import-tooltip\\\"><i class=\\\"fa fa-sign-in\\\" aria-hidden=\\\"true\\\"><\\\/i> Importieren<\\\/a>\",\"width\":\"full\",\"group\":\"\",\"value\":[{\"label\":\"Eins\",\"value\":\"eins\",\"calc\":\"\",\"selected\":0,\"order\":0},{\"label\":\"Zwei\",\"value\":\"zwei\",\"calc\":\"\",\"selected\":0,\"order\":1},{\"label\":\"Drei\",\"value\":\"drei\",\"calc\":\"\",\"selected\":0,\"order\":2}],\"columns\":{\"label\":{\"header\":\"Beschriftung\",\"default\":\"\"},\"value\":{\"header\":\"Wert\",\"default\":\"\"},\"calc\":{\"header\":\"Berechneter Wert\",\"default\":\"\"},\"selected\":{\"header\":\"<span class=\\\"dashicons 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<a href=\\\"#\\\" class=\\\"nf-add-new\\\">Hinzuf\\u00fcgen<\\\/a> <a href=\\\"#\\\" class=\\\"extra nf-open-import-tooltip\\\"><i class=\\\"fa fa-sign-in\\\" aria-hidden=\\\"true\\\"><\\\/i> Importieren<\\\/a>\",\"width\":\"full\",\"group\":\"\",\"value\":[{\"label\":\"Eins\",\"value\":\"eins\",\"calc\":\"\",\"selected\":0,\"order\":0},{\"label\":\"Zwei\",\"value\":\"zwei\",\"calc\":\"\",\"selected\":0,\"order\":1},{\"label\":\"Drei\",\"value\":\"drei\",\"calc\":\"\",\"selected\":0,\"order\":2}],\"columns\":{\"label\":{\"header\":\"Beschriftung\",\"default\":\"\"},\"value\":{\"header\":\"Wert\",\"default\":\"\"},\"calc\":{\"header\":\"Berechneter Wert\",\"default\":\"\"},\"selected\":{\"header\":\"<span class=\\\"dashicons 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Importieren<\\\/a>\",\"width\":\"full\",\"group\":\"\",\"value\":[{\"label\":\"Eins\",\"value\":\"eins\",\"calc\":\"\",\"selected\":0,\"order\":0},{\"label\":\"Zwei\",\"value\":\"zwei\",\"calc\":\"\",\"selected\":0,\"order\":1},{\"label\":\"Drei\",\"value\":\"drei\",\"calc\":\"\",\"selected\":0,\"order\":2}],\"columns\":{\"label\":{\"header\":\"Beschriftung\",\"default\":\"\"},\"value\":{\"header\":\"Wert\",\"default\":\"\"},\"calc\":{\"header\":\"Berechneter Wert\",\"default\":\"\"},\"selected\":{\"header\":\"<span class=\\\"dashicons dashicons-yes\\\"><\\\/span>\",\"default\":0}},\"settingKey\":\"options\"},\"order\":2},{\"errors\":[],\"max_options\":0,\"label\":\"10:00\",\"value\":\"10:00\",\"calc\":\"10:00\",\"selected\":\"\",\"settingModel\":{\"settings\":false,\"hide_merge_tags\":false,\"error\":false,\"name\":\"options\",\"type\":\"option-repeater\",\"label\":\"Optionen <a href=\\\"#\\\" class=\\\"nf-add-new\\\">Hinzuf\\u00fcgen<\\\/a> <a href=\\\"#\\\" class=\\\"extra 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class=\\\"nf-add-new\\\">Hinzuf\\u00fcgen<\\\/a> <a href=\\\"#\\\" class=\\\"extra nf-open-import-tooltip\\\"><i class=\\\"fa fa-sign-in\\\" aria-hidden=\\\"true\\\"><\\\/i> Importieren<\\\/a>\",\"width\":\"full\",\"group\":\"\",\"value\":[{\"label\":\"Eins\",\"value\":\"eins\",\"calc\":\"\",\"selected\":0,\"order\":0},{\"label\":\"Zwei\",\"value\":\"zwei\",\"calc\":\"\",\"selected\":0,\"order\":1},{\"label\":\"Drei\",\"value\":\"drei\",\"calc\":\"\",\"selected\":0,\"order\":2}],\"columns\":{\"label\":{\"header\":\"Beschriftung\",\"default\":\"\"},\"value\":{\"header\":\"Wert\",\"default\":\"\"},\"calc\":{\"header\":\"Berechneter Wert\",\"default\":\"\"},\"selected\":{\"header\":\"<span class=\\\"dashicons 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class=\\\"nf-add-new\\\">Hinzuf\\u00fcgen<\\\/a> <a href=\\\"#\\\" class=\\\"extra nf-open-import-tooltip\\\"><i class=\\\"fa fa-sign-in\\\" aria-hidden=\\\"true\\\"><\\\/i> Importieren<\\\/a>\",\"width\":\"full\",\"group\":\"\",\"value\":[{\"label\":\"Eins\",\"value\":\"eins\",\"calc\":\"\",\"selected\":0,\"order\":0},{\"label\":\"Zwei\",\"value\":\"zwei\",\"calc\":\"\",\"selected\":0,\"order\":1},{\"label\":\"Drei\",\"value\":\"drei\",\"calc\":\"\",\"selected\":0,\"order\":2}],\"columns\":{\"label\":{\"header\":\"Beschriftung\",\"default\":\"\"},\"value\":{\"header\":\"Wert\",\"default\":\"\"},\"calc\":{\"header\":\"Berechneter Wert\",\"default\":\"\"},\"selected\":{\"header\":\"<span class=\\\"dashicons 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